Relocation by Design
1047 East Auburn Road · Rochester Hills, MI 48307-5401 · USA
 Phone (248) 853-7380 · Fax (248) 853-7422
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Performance Measurement - Relocation by Design

Performance Measurement

RBD measures each supplier’s services using the following criteria:

Realtors

  • Employee feedback
  • Timeliness of reports (Marketing Analysis)
  • Accuracy of reports
  • Accuracy of opinions of value
  • Marketing time of property
Appraisers
  • Employee feedback
  • Timeliness of appraisal reports
  • Accuracy of reports
  • Accuracy of appraised value
Title Company/Attorney
  • Timeliness of title reports and document preparation
  • Accuracy of document preparation
Transportation Companies
  • Employee feedback
  • Timeliness of estimates
  • Accuracy of estimates
  • Timeliness of packing, loading and delivering
  • Care and concern of special requests
Insurance Companies
  • Premium costs
  • Types of coverage
  • Response times to claims

 

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